Privacy Policy – Hotel Durjay Garh
Effective Date: October 2, 2025
At Hotel Durjay Garh, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, make reservations, or use our services.
1. Information We Collect
We may collect the following information:
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Personal Details: Name, email address, phone number, billing address, and payment information.
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Reservation Details: Check-in/check-out dates, room preferences, and special requests.
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Website Usage Data: IP address, browser type, pages visited, and time spent on the website.
2. How We Use Your Information
We use your data to:
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Process reservations and payments.
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Provide personalised services and offers.
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Communicate updates, promotions, or changes related to your stay.
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Improve our website, services, and guest experience.
3. Sharing Your Information
We do not sell or rent your information. We may share data with:
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Service providers assisting with bookings, payments, or operations.
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Legal authorities, if required by law, or to prevent fraud.
4. Data Security
We implement reasonable security measures to protect your information from unauthorised access, disclosure, or alteration. However, no online transmission is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
Our website may use cookies to improve user experience, analyse website performance, and provide relevant content. You can disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
You may request access, correction, or deletion of your personal information at any time by contacting us at info@hoteldurjaygarh.com.
7. Changes to Privacy Policy
We may update this policy from time to time. The updated version will be posted on our website with the revised effective date.